Pricing

Pricing you can read in one breath.

Pay for what airys resolves, not for every seat at your desk.

Free
$0/ mo
No credit card required

Good enough to evaluate the agent. Not enough to run real support.

Includes
  • 1 project
  • 5 articles, 1 collection
  • 50 widget conversations / month
  • Email support channel
  • airys subdomain
  • No widget customization
  • Prominent airys watermark
Get started free
Solo
$99/ mo
Flat — unlimited seats.

A full AI support agent, a ticket inbox, and a help center — for the price of a single human hour per month.

Everything in Free, plus
  • 3 projects
  • 50 articles, 10 collections
  • 2,000 conversations / month
  • AI widget (watermark removed)
  • Full ticketing inbox
  • Reply from dashboard
  • 1 custom domain
  • Custom email domain (support@you.com)
  • Widget customization
  • Source citations on every answer
  • Email support
Start Solo — $99/mo
Private beta · first 3 months free
Team
$249/ mo
For teams with SLAs.

For teams ready to let the agent run support end-to-end. SLAs, follow-ups, breach alerts — the agent owns it.

Everything in Solo, plus
  • Unlimited projects
  • Unlimited articles & collections
  • 10,000 conversations / month
  • 1 custom domain
  • Custom email domain (support@you.com)
  • Unlimited open tickets
  • SLA policies (Low / Normal / High)
  • SLA breach notifications
  • Idle-ticket follow-up emails
  • Priority support
Start Team — $249/mo

One flat price. The whole agent.

Every plan is the complete product — the AI agent, the ticket inbox, the help center, source citations on every answer. No add-ons to unlock the part you actually needed, no seat math as your team grows.

Compare plans

Every feature, every tier.

No asterisks. No "talk to sales." What you see is what you get.

FeatureFreeSoloTeam
Projects
Projects13Unlimited
Help center
Articles550Unlimited
Collections110Unlimited
Rich text editor✓✓✓
Image uploads—✓✓
Draft / publish✓✓✓
Article preview—✓✓
Public help center✓✓✓
Article search—✓✓
airys subdomain✓✓✓
Custom domains—11
AI widget
Embeddable widget✓✓✓
AI-powered answers✓✓✓
Source citations—✓✓
Conversations / month502,00010,000
airys watermarkProminentRemovedRemoved
Widget customization—✓✓
Escalation to human—✓✓
Test lab (sandbox chats)✓✓✓
Channels
Email support channel✓✓✓
Custom email domain—✓✓
Ticketing
Ticket inbox—✓✓
Open tickets—50Unlimited
Reply from dashboard—✓✓
Ticket assignment—✓✓
Priority levels (Low / Normal / High)—✓✓
Confirmation emails—✓✓
SLA & automation
SLA policy configuration——✓
AI idle follow-up emails——✓
SLA breach notifications——✓
Analytics
Conversation volume✓✓✓
Resolution rate—✓✓
Top unanswered questions—✓✓
Article views—✓✓
Support
Community support✓✓✓
Email support—✓✓
Priority support——✓
FAQ

Questions about pricing.

Do I need a credit card for Free?
No. Sign up and start building immediately.
What counts as a conversation?
One end-to-end widget session, regardless of how many messages it contains or how many tickets it spawns. A customer who asks three questions — two resolved by the AI, one escalated to your team — counts as one conversation. Abandoned sessions with no message sent don't count.
How are conversations and tickets different?
A conversation is the full widget session — that's what you're billed on. A ticket is created inside that conversation when the AI isn't confident enough to resolve something itself. One conversation can produce multiple tickets. The Solo plan caps open tickets at 50. Team is unlimited.
Does the AI keep learning after I set it up?
Yes. Every time a conversation gets resolved, airys extracts the answer and adds it to the knowledge base automatically. You don't retrain anything. You don't update articles manually. The AI handling your support next month will be better than the one handling it today — because it learned from every conversation your team resolved.
What happens when I hit my Free limit?
The widget stops accepting new conversations for the rest of the calendar month, and the customer sees a polite "monthly limit reached" message. Upgrade your plan in Settings → Billing to keep going.
Can I cancel anytime?
Yes. Cancel from billing settings at any time. You keep access until the end of your billing period.
Is there an annual plan?
Yes. Pick "Annual" in the toggle above — you pay 10 months for 12 (~16% off, two months free).
Can I switch plans?
Yes. Upgrade or downgrade at any time. Changes take effect immediately.
What payment methods do you accept?
All major credit and debit cards via Stripe.
Do you offer refunds?
We don't offer refunds, but you can cancel before your next billing date to avoid future charges.