Pricing

Most support tools charge $100+ per seat.
airys doesn't.

Three plans. Flat monthly pricing. The same product whether you're a solo founder or a team of fifty.

Free
$0/ mo
No credit card required

Good enough to evaluate airys. Not enough to run a real support operation.

Get started free
Includes
  • 1 project
  • 5 articles, 1 collection
  • 50 widget conversations / month
  • airys subdomain
  • No ticketing
  • No widget customization
  • Prominent airys watermark
Pro
$99/ mo
Less than one Intercom seat.

Everything a small SaaS team needs to run customer support properly.

Start Pro — $99/mo
Everything in Free, plus
  • 3 projects
  • 50 articles, 10 collections
  • 2,000 conversations / month
  • AI widget (watermark removed)
  • Full ticketing inbox
  • Reply from dashboard
  • 1 custom domain
  • Widget customization
  • Source citations & article suggestions
  • Email support
Business
$249/ mo
Less than two Intercom seats. Replaces the platform.

For teams who need automation, SLA management, and scale.

Start Business — $249/mo
Everything in Pro, plus
  • Unlimited projects
  • Unlimited articles & collections
  • Unlimited conversations
  • Unlimited custom domains
  • Unlimited open tickets
  • SLA policies (Low / Normal / High)
  • AI follow-up emails on idle tickets
  • SLA breach notifications
  • SLA breach analytics
  • Priority support

Do the math.

A team of 3 on a per-seat support tool pays $300+/month minimum — before add-ons, before AI features. airys Business is $249/month. Flat. For everyone.

$300+
3 seats · per-seat
$249
airys · Business
Compare plans

Every feature, every tier.

No asterisks. No "talk to sales." What you see is what you get.

FeatureFreeProBusiness
Projects
Projects13Unlimited
Help center
Articles550Unlimited
Collections110Unlimited
Rich text editor✓✓✓
Image uploads—✓✓
Draft / publish✓✓✓
Article preview—✓✓
Public help center✓✓✓
Article search—✓✓
airys subdomain✓✓✓
Custom domains—1Unlimited
AI widget
Embeddable widget✓✓✓
AI-powered answers✓✓✓
Source citations—✓✓
Inline article suggestions—✓✓
Conversations / month502,000Unlimited
airys watermarkProminentRemovedRemoved
Widget customization—✓✓
Escalation to human—✓✓
Ticketing
Ticket inbox—✓✓
Open tickets—50Unlimited
Reply from dashboard—✓✓
Ticket assignment—✓✓
Priority levels (Low / Normal / High)—✓✓
Confirmation emails—✓✓
SLA & automation
SLA policy configuration——✓
AI idle follow-up emails——✓
SLA breach notifications——✓
SLA breach report——✓
Analytics
Conversation volume✓✓✓
Resolution rate—✓✓
Top unanswered questions—✓✓
Article views—✓✓
SLA breach report——✓
Support
Community support✓✓✓
Email support—✓✓
Priority support——✓
FAQ

Questions about pricing.

Do I need a credit card for Free?
No. Sign up and start building immediately.
What counts as a conversation?
A single widget session from first message to last. Abandoned sessions with no message sent don't count.
What happens when I hit my Free limit?
The widget stops accepting new conversations for the rest of the calendar month. You'll see an upgrade prompt in your dashboard.
Can I cancel anytime?
Yes. Cancel from billing settings at any time. You keep access until the end of your billing period.
Is there an annual plan?
Yes. Pick "Annual" in the toggle above — you pay 10 months for 12 (~16% off, two months free).
Can I switch plans?
Yes. Upgrade or downgrade at any time. Changes take effect immediately.
What payment methods do you accept?
All major credit and debit cards via Stripe.
Do you offer refunds?
We don't offer refunds, but you can cancel before your next billing date to avoid future charges.