Support that already knows
the answer.
Write your help center, embed the widget, manage tickets — all in one place. airys answers the questions you've already documented and hands off to your team when it can't.
Ask airys anything about itself.
This widget mirrors the same shape your customers will see. Pick a starter or type your own question.
airysOnlineThree steps to a working help center.
Write your articles in the dashboard. Drop the widget in your app. Let airys answer the rest.
Write your help center.
A clean CMS for support articles — rich text, collections, drafts, publish. Articles are auto-embedded into a vector index the moment you save them.
Embed the widget.
One script tag, anywhere on your site. Configure the look, the position, and which pages it appears on. No SDK gymnastics.
Manage what's left.
When the AI can't answer, the conversation becomes a ticket in your airys inbox. Assign, prioritize, reply — with SLA tracking and AI-drafted follow-ups when tickets go idle.
A complete support layer.
Not a chatbot bolted on.
Source-grounded answers
Every reply cites the exact help article it came from, so users (and your team) can verify what airys said. Hallucinations get filtered, not shipped.
Built-in ticket inbox
When confidence drops or the customer asks for a person, the conversation becomes a ticket in your airys dashboard — with the transcript, citations, and priority attached.
SLA policies & follow-ups
Set first-response, idle, and resolution thresholds per priority. When a ticket goes idle, airys drafts a contextual follow-up and notifies the assigned agent on breach.
Gap analytics
See which questions airys couldn't answer. Turn them into help articles in one click.
Public help center
Your articles get a branded, searchable site at help.yourdomain.com. Same content powers the widget — write once, surface everywhere.
Brand-native widget
The chat widget inherits your typography, colors, and corner radius. Configure once; ships looking like part of your app, not a third-party drop-in.
Custom domain
Run your help center at help.yourdomain.com with automatic TLS. No DNS gymnastics, no third-party branding once you upgrade.
Built for the questions you
answer twenty times a day.
Deflect the easy 80%.
Onboarding questions, billing FAQs, "how do I" tickets — airys answers them at 3am so your team can focus on the hard ones.
Docs that answer back.
Write your API reference as articles — the widget pulls the right snippet on demand, with citations linking back to the source.
Support without an inbox.
You closed the Intercom pricing tab. airys runs your help center, widget, and tickets from one flat dashboard — no per-seat math, no surprises.
Pay for conversations,
not for seats.
Every plan includes the full widget, the dashboard, and source-grounded answers. You only pay for conversations.
Questions we answer often.
What does setup look like?
Sign up, write a few articles in the dashboard, customize the widget, and paste a script tag on your site. Articles are indexed the moment you publish — there's no separate "training" step.
Will airys make things up?
Every answer is grounded in your indexed content — if airys can't find a source, it doesn't guess. It either asks a clarifying question or hands off to a human. We surface every citation back to your team so you can audit.
Where does my customer data go?
Conversation and ticket data is stored in MongoDB Atlas on AWS. Customer data is never used to train the underlying model. You can export or delete your project's data at any time.
Do I need a separate help-desk tool like Zendesk?
No — that's the point. airys includes its own ticket inbox. When the AI can't answer, the conversation becomes a ticket in your airys dashboard, with priority, SLA tracking, and AI-drafted follow-ups.
What counts as a "conversation"?
One end-to-end chat session in the widget, regardless of how many back-and-forth messages it contains. Dashboard usage, article reads, and ticket replies inside the inbox don't count toward your limit.
Can I try it before joining the waitlist?
The hero on this page has a live airys widget — ask it anything. For a tailored demo with your own docs, request access below and we'll get you onboarded.
Quiet support
that scales with you.
We're onboarding new teams every Tuesday. Get on the list and we'll reach out when your slot opens.
Or email hello@airys.ai directly.