Your customers ask. airys answers.
Write down your answers once. airys handles the everyday questions by email and on your website, with WhatsApp on the way. Only the ones that truly need you reach your inbox.
No credit card. Free plan forever.
Customer
Can I get a refund?
airys · instant
Yes — within 30 days, and we start it the day you ask. From your article "Refunds"
Three steps. No technical skills needed.
Write down your answers, once.
Write the questions you keep answering as short help articles. Plain writing, like an email.
Connect your support email.
Point your support address at airys and it starts replying right away. Add website chat later with one short line.
You get only the hard ones.
airys answers from your articles. When it isn't sure, it leaves a private note for your guidance. It never makes answers up.
See it live
Don't take our word for it.
Send a real support question and get an answer from the same AI that would be answering your customers, grounded in our own help center, sources included.
Email help@airys.aiFive things that matter. Nothing that doesn't.
It only says what you've written.
Every answer comes from your own help articles and shows where it came from. If airys can't find the answer, it says so and brings you in. It never guesses.
It knows when to get you.
Routine questions get answered instantly. Anything unusual comes to you as a private note with the full conversation attached, so you can guide the agent in how to answer.
It's wherever your customers are.
Email and website chat today, WhatsApp soon. The same answers everywhere, and every conversation lands in one shared inbox.
It gets better every week.
When you guide it on a hard question, airys remembers your guidance and handles it on its own next time. The more you use it, the less you're needed.
Your customers get a help site too.
The same articles power a searchable help page at your own web address, so customers can find answers on their own.
One flat monthly fee. That's it.
Every plan includes a monthly allowance of customer conversations. Stay under it and your bill never changes. No per-seat charges, no surprise overages.
Your flat monthly fee
Covers up to your plan's conversation limit
One predictable bill
Whoever answers, however long it takes.
One product. Pick the volume.
Every plan is the whole product. They differ by how many conversations a month they cover, and the fee is flat whoever on your team answers.
The four things everyone asks.
Will it make things up?
No. airys only answers from the articles you've written, and every reply shows its source. If it can't find an answer, it tells the customer a person will follow up, and tells you.
Do I need to be technical to set this up?
No. Writing articles is like writing an email, and connecting your support address takes a few minutes. The optional website chat bubble is one short line to paste, which you can send to whoever manages your site.
What counts as a conversation?
One customer conversation, start to finish, no matter how many messages it takes. Each plan includes a monthly limit; your flat fee covers everything under it.
Do I still need a help-desk tool like Zendesk?
No. airys includes its own inbox. When something needs a person, it appears there with the whole conversation attached, and airys reminds you if it sits too long.
Answer every question once. Then never again.
Set it up this afternoon. Answer fewer questions tomorrow.
Get started freeQuestions? Email hello@airys.ai