Built by one person, for the teams the incumbents priced out.

airys is an AI-powered customer support tool for small SaaS teams. It answers what your help center already documents, hands off to a human when it can't, and doesn't make you pay per seat to use the basics.

Why airys exists

Most support software was priced for a company that already has a support department. If you're a founder running your own inbox, your two options are a $9 ticket tool that doesn't talk to your help center, or a $99-per-seat platform with an AI bolted on as another $99-per-seat add-on.

Meanwhile your customers keep asking questions you've already answered — in your docs, in your changelog, in your Notion. The answer exists. It just isn't reachable from where they're stuck.

airys closes that loop. Write the article once, let it answer for you.

Who's building it

Hi — I'm Eric. Solo founder, full-time on airys. Background in product engineering: shipped tooling for support, growth, and infra teams at a few startups before this. I built airys because I kept watching small teams burn hours on questions their own docs already answered.

There's no team page because there's no team yet. When that changes, this paragraph will too.

Where we are

We're in private beta. The widget, help center, and ticket inbox are live. The free tier is free forever — 50 conversations a month, no credit card.

If you're running support for a small SaaS team and any of this sounds useful, get in touch: hello@airys.ai. I read every email.